Booking Procedure

New Hirers

Step 1: Complete the online booking form

You will notice that we ask for information about the aims of your organisation and the purpose of the letting. This is because we do not accept bookings from any group or individual whose words or actions diminish the dignity of any person or group of people. If in doubt, please get in touch before making a booking.

Note that the length of time a room is booked for should take into account any time you require for setting up and clearing away.

Use of the premises or the relevant part thereof and entry thereto is limited to the purposes and times stated on the application form and no sub-letting is permitted.

 

Step 2: Confirmation and Payment

We will contact you to confirm acceptance of the booking, and invoice you for the amount due. Payment can be made by cheque, cash, Paypal or credit card. If you choose to pay by credit card, we do not see or have access to your credit card details at any stage in the process.

At this point your booking will be added to our calendar, and the room reserved for your use.

If you wish your organisation's booking to be anonymous, please specify this when making your booking, and we will not include your name on the calendar.

 

Step 3: Access on the Day

On the day of your booking, we will arrange to meet you at the Meeting House to ensure that you have everything you require.

 

Existing Hirers

You can either use our website form to book a room, or simply email us with the details of the booking. You will be invoiced for the hire at the end of the month. Payment will not be required in advance, but can be either made on the day, or on receipt of the invoice.

 

 

Cancellations

By the Hirer

If you wish to cancel for any reason, please contact us as soon as possible.

  • If you cancel with more than one month's notice, a full refund will be given if payment has been made.
  • If you cancel with less than one month's notice, a 50% refund will be given if payment has been made, or 50% payment will be requested.
  • If you cancel with less than one week's notice, no refund will be given if payment has been made, or full payment will be requested.

 

By Cardiff Quakers

While every effort will be made to honour accepted bookings, we reserve the right to cancel any booking at any time. In such cases, a full refund will be given.

 

Further Information

The Cardiff Quaker Meeting House is managed on behalf of the Quakers by GSI. Please contact us if you have any queries.